This website is operated by senscommon, a design studio with a registered office located in Amsterdam, KNSM-laan 386, 1019LN, The Netherlands, phone number +31 6 24 77 77. Registered by the Chamber of Commerce in Amsterdam: 65884078. VAT number NL468421531B02.
This site and its contents are protected by copyright, registered trademarks and/or other intellectual property rights. The contents are either the property of senscommon or its affiliated companies. Such content includes, but is not limited to all photographs, images, illustrations, texts, video clips, audio clips, drawings, logos, graphics, data and other materials appearing on this site, as well as the software used for designing and implementing the site. All rights are reserved worldwide.
The data contained on this site is presented for informational and promotional purposes only. This site is intended solely for private, personal and non-commercial use. You may download or reproduce information appearing on this site solely for personal and non-commercial purposes. With the exception of personal and non-commercial use, you are prohibited from reproducing, publishing, transmitting, disseminating, displaying, erasing, deleting, adding to or modifying in any way whatsoever, creating derivative works from, selling or participating in the sale of any part of this site, any material contained on this site or any related software. Any other use of the articles contained on this site, including their reproduction for purposes other than your personal non-commercial use, modification, dissemination or reproduction, without senscommon’s prior written consent, is strictly forbidden.
Ordering on our Webshop
An order is placed by adding an item to the cart and then proceeding with the checkout process. Once the checkout process is complete, the browser will redirect the customer to a secure page for payment. All payments are handled over secure connections with our PSP.
We reserve the right to change prices at any time without further notice. The prices shown are the current prices. Prices include 21% VAT.
If you are ordering from outside the EU, your order may be subject to Value added tax, and/or other taxes and fees. senscommon can not in any way control this or be held responsible or accountable for additional costs like this.
When an order is placed on senscommon webshop and paid, you will receive an order confirmation to your email. Your order will be sent to the address given when placing the order. You are notified of the estimated delivery upon purchase. Order delivery is handled by either Post.nl, UPS or Fedex services. Delivery times may vary and depend on destination.
Normal Delivery Times:
Europe: 3 – 5 business days
International: 4 – 7 business days
Returns, Replacements & Refunds
One of the potential challenge comes down to ensuring our customers select the right size. If you are unhappy with the fit for any reason, we want to make it right. We will happily exchange the product for a different size, free of charge in the EU (shipping charges apply for international orders).
If for any reason you would like to replace or return a purchased item, you need to contact us through e-mail within 30 days from delivery. (http://europa.eu/youreurope/citizens/consumers/shopping/guarantees-returns/index_en.htm).
For a full refund, items must be in their original condition, un-used, with all labels and tags attached. In case of returns all shipping costs are paid by the customer, unless the item has been damaged before or during delivery, or there there has been some other mistake by our account.
We cannot take responsibility for items returned to us without us being notified first and/or items that are returned with a shipping alternative where you can not trace the package.
If your package is damaged when being delivered, you need to report this to the courier on sight.
Return address must be stated exactly as below:
KNSM laan 386
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
Modifications of the Service and Prices
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Certain products may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. For more detail, please review our Returns Policy.
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
Third Party Links
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
User Comments, feedback and other Submissions
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
We collect Personal Information from our website in order to provide you with information on the senscommon products and services you have expressed an interest or might be of interest.
The type of Personal Information we collect is mainly related to the shipment of your senscommon order and will include: name and address, email address, and your telephone number (which couriers require).
Personal Information Retention
We will generally hold (but are not under an obligation to hold) Personal Information for a period of 7 years from the later of its submission to us or its last active use by you. There are some circumstances when we may be under a requirement to hold your Personal Information for a longer period.
User tracking: IP address An IP address is a number that is automatically assigned to your computer whenever you are surfing the Internet. Web servers, the main computers that serve up web pages, automatically identify your computer by its IP address. As permitted under applicable law, senscommon collects IP addresses for the purposes of system administration, gathering and analysing aggregated information, creating a better experience for users and auditing the use of our site.
We do not normally link IP addresses to anything personally identifiable, which means that your session will be logged, but you remain anonymous to us. We will seek to link your IP address when we feel it is necessary to protect this site and other users from harm and to prevent criminal misconduct.
Use of "cookies"
Cookies are pieces of information that a website transfers to an individual for recordkeeping purposes. Cookies make web surfing easier for you by saving your preferences while you are at our site. Many improvements and updates to the site are based on such data as total number of visitors and pages viewed. This information is most easily tracked with cookies. We use the information from cookies only to provide services better tailored to your needs and for the protection of our website and users from potential harm. We never save passwords or credit card information in cookies.
We use persistent tracking cookies on our website which are cookies that stay in your web browser between visits. We use these to capture analytical information about our visitors that helps us to improve the performance of our website and create a better experience. These cookies allow us to recognise and count the number of visitors, to provide content related to a prior visit to the website, to see how visitors move around the site and the products they are interested in when they are using it and to see what other types of products they may be interested in. This helps us to improve the way our website works, for example by making sure users are finding what they need easily.
What information do we share or disclose?
As a general rule, senscommon will not disclose Personal Information except when we have your permission or under special circumstances, such as when we believe, in good faith, that the law requires our disclosure. We may also disclose Personal Information for business operations as described below.
We do not commercialise or share your Personal Information with third parties, unless:
• Such information is shared and/or commercialized following receipt of a specific request and/or permission from users;
• Such information is shared with affiliated companies and/or potential investors (in any form of business transaction, including purchase or merger) pursuant to an agreement which contains reasonable confidentiality arrangements;
• Such information is shared with contractors who work with us pursuant to an agreement which contains reasonable confidentiality arrangements;
• Such information is shared in order to comply with or in accordance with any applicable law and/or court orders and/or in order to prevent suspected illegal acts, frauds, situations involving potential threats to the safety of any person, or as otherwise required by law. This includes responding to lawful requests by public authorities, including to meet national security or law enforcement requirements;
• Such information is shared in order to help senscommon defend against claims and/or establish or exercise any legal right that senscommon may have;
senscommon may be liable to you for any transfer of your Personal Information by senscommon in violation of applicable laws.
Email consent and Opt-out
Please be aware that if you provide Personal Information to us, it may be transferred to and processed on computers in the U.S. and other countries which are not in the EEA. Please do not provide your Personal Information to us if you do not want this information to be transferred outside of your country, or if the laws in your country restrict these types of transfers.
Correcting and deactivating Personal Information
You have the right, freely and at reasonable intervals, to request that senscommon informs you as to whether Personal Information relating to you is being processed. You have the right to request that senscommon corrects, supplements, deletes or blocks your Personal Information in the event that the data are factually inaccurate, incomplete or irrelevant to the purposes of the processing activities or if the Personal Information is being processed in any other way which infringes a legal provision. If you wish to exercise your rights or if you have any questions or suggestions regarding the use, collection, or security of your Personal Information, please contact us by writing to info [at] senscommon.com.
When a request for user deletion is received, we will make all reasonable efforts to purge that data from our systems. Due to the nature of our service, some information may not be fully removed due to backups or archived copies; however, such information will only be used for the purpose of performing a contract that the user has entered into with us.
If a user's Personal Information changes (such as zip/postal code, phone, email or postal address), or if a user no longer desires to be registered with this site, we provide a way to correct, update or delete/deactivate users' Personal Information. This can usually be done by emailing info [at] senscommon.com.
Acceptance of these Terms
Errors, Inaccuracies and Omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall senscommon, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.