Welcome to our website senscommon.com

This website is operated by senscommon, a design studio registered in Amsterdam, KNSM-laan 386, 1019LN, The Netherlands, phone number +316247777. Registered by the Chamber of Commerce in Amsterdam: 65884078. VAT number NL468421531B02.

By ordering a product from us, you agree that you have read, understood and agree to our  as well as the TERMS OF SALE, the website's TERMS OF USE, the PRIVACY POLICY below, which contain detailed information regarding the terms and conditions of our services.


TERMS OF USE

This site and its contents are protected by copyright, registered trademarks and/or other intellectual property rights. The contents are either the property of senscommon or its affiliated companies. Such content includes, but is not limited to all photographs, images, illustrations, texts, video clips, audio clips, drawings, logos, graphics, data and other materials appearing on this site, as well as the software used for designing and implementing the site. All rights are reserved worldwide.

This site is intended solely for private, personal and non-commercial use. You may download or reproduce information appearing on this site solely for personal and non-commercial purposes. With the exception of personal and non-commercial use, you are prohibited from reproducing, publishing, transmitting, disseminating, displaying, erasing, deleting, adding to or modifying in any way whatsoever, creating derivative works from, selling or participating in the sale of any part of this site, any material contained on this site or any related software. Any other use of the articles contained on this site, including their reproduction for purposes other than your personal non-commercial use, modification, dissemination or reproduction, without senscommon’s prior written consent, is strictly forbidden.


GENERAL CONDITIONS

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Use.


THIRD PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Use.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.


TERMS OF SALE

These terms of sale apply whenever you order any product through our website or otherwise from us. These terms tell you who we are, how we will provide products to you, how you and we may change or end the contract, what to do if there is a problem, sets out our policy in respect of accepting returns and issuing refunds for items purchased from our website and other important information.

By ordering a product from us, you agree that you have read, understood and agree to these terms of sale, the website TERMS OF USE, the PRIVACY POLICY and the COOKIE POLICY (each as amended from time to time). If you do not agree to these terms of sale, you must not order any product from us.

Please note that the terms of sale applicable to your order are the terms of sale which are in effect as at the time that we accept your order.


OUR RIGHT TO REJECT OR CANCEL AN ORDER

Fulfillment of all orders on this platform is subject to availability. We explicitly reserve the right not to accept your order for any reason. We also reserve the right to cancel an order by written notice to you in the following situations, without being liable for any damage or costs other than repayment of any amount received from you in relation to the order we cancelled:

– the product is not available / in stock;
– your billing information is not correct or not verifiable;
– your order is flagged up by our security systems as an unusual order or an order susceptible to fraud;
– we believe you are under the legal age in your country;
– we believe that you are a reseller;
– there was an error in the price displayed on the webshop;
– we could not deliver to the address provided by you;
– due to an Event Outside Our Control (see below); or
– in the event of misspelling, pricing or other errors or mistakes in the webshop’s information.

Our acceptance of your order will take place when we email you an order acceptance confirmation. If we cannot accept your order, we will let you know this in writing and we will not charge you for the product. 


OUR PRODUCTS

All product descriptions and illustrations shown on our website are provided in good faith but are for illustrative purposes only. We try to display the colour of our products accurately, but we cannot guarantee that a device’s display of the colours accurately reflects the colour of our products. You acknowledge that a number of our products are created using natural and experimental materials, meaning that no two pieces will be identical and the product image on our website may not be the actual product you receive. Actual products may vary accordingly. We are not responsible for any such discrepancies.

Please note that we do not guarantee that all products presented on the website are in stock or are available for purchase. We reserve the right to stop selling a product at any time and for any reason.


OUR PRICES

The price of the product will be the price indicated on the order pages when you placed your order. All prices shown on the website are in EUR and inclusive of value added tax at the relevant rate. Prices shown on the website do not include the costs of delivery, or any other applicable taxes or duties (such as import taxes) which will be collected prior to delivery of the product.

We take reasonable care to keep prices up-to-date on the website and ensure there are no errors in our pricing. However, it is possible that some of the products we sell may be incorrectly priced. If we accept and process your order where a pricing error is obvious and unmistakeable and could reasonably have been recognised by you as a mispricing, we may refund you any sums you have paid and require the return at our cost of any products provided to you. 

We do reserve the right to alter prices at any time.


YOUR USE OF THE PRODUCTS

You acknowledge that you are only permitted to use the products for your own domestic purposes and that you are not permitted to copy or use the products for any other purposes including, for example, any business purposes or to copy or disseminate the products to any other persons. We may choose not to accept orders where we suspect that the products provided may be used for non-domestic purposes.


WE OWN THE INTELLECTUAL PROPERTY IN OUR PRODUCTS

You acknowledge that, as between you and us, we own all present and future copyright, registered and unregistered trademarks, design rights, unregistered designs, database rights and all other present and future intellectual property rights and rights in the nature of intellectual property rights existing in or in relation to the products (IPR). You hereby assign to us all rights and title in any IPR that vests in you to the fullest extent possible, including any renewals or extensions of such IPR and waive any moral rights you have now or in the future in relation to the products.


HOW TO ORDER A PRODUCT

When you have found a product on our website that you would like to buy, please select the product options from the drop-down menus and click on the button labelled “ADD TO CART". This will add your chosen product to a virtual "shopping cart". You can then proceed to pay for the products in your virtual shopping cart by clicking on the button labelled CHECKOUT. Alternatively, you can continue browsing our website and add additional products to your shopping basket.

You can see what products are in your virtual shopping basket at any time by clicking on the button labelled CART. Before completing your purchase, you should check that the products in your shopping basket are the products you wish to purchase. If you wish to remove a product from your shopping basket, simply click on the button labelled MINUS next to the relevant product. You can pay for the products in your virtual shopping basket at any time by clicking the button labelled CHECKOUT.

When you click the CHECKOUT button, you will be asked to provide various information necessary to process your order and deliver the product(s) to you. You can provide this information by filling in the fields requested on the screen. All highlighted fields must be completed. We respect your right to privacy and will only use any information you provide to us in accordance with our PRIVACY POLICY.

When you place an order to purchase a product from us, your order represents an offer to us to purchase that product, which we may choose to accept or refuse – it does not represent a legally binding contract.

If prolonged inactivity causes your connection to the website to fail, your selection of products may be lost. In such case, you will be required to re-enter your selection of products to the shopping bag. Please note that products in your shopping bag are not reserved and may be purchased by other customers until you have placed the order at checkout and received the order confirmation from us.


MAKING CHANGES TO YOUR ORDER

If you wish to make a change to the order for the product you have ordered please contact us. We will let you know if the change is possible. If it is possible we will let you know about any changes to the price of the product, the timing of supply or anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change. If we cannot make the change or the consequences of making the change are unacceptable to you, we will issue a refund. 


HOW TO PAY FOR YOUR ORDER

During the checkout process, you will be asked to complete your payment details. All highlighted fields must be completed. Please note that we will collect, store and use your information in accordance with our PRIVACY POLICY. Stripe and Paypal, our authorised payment services provider, receive payments on our behalf and accept most major credit and debit cards. Stripe and Paypal collect, store and use your information in accordance with their own privacy policies.

All card payments are subject to authorisation by your card issuer. If your payment is not authorised, we will cancel your order and notify you in writing (which may include e-mail) that we have done so. If you have already received the products you ordered from us, you must return those products to us at your own expense. If you fail to do so within 2 (two) weeks of our cancelling your order, we may arrange for collection of the products at your expense.

If we cannot supply you with the products that you have ordered, we will cancel your order and inform you of this as soon as reasonably possible. We will give you a full refund if you have already been charged for the products.


DELIVERY OF THE PRODUCTS

During the order process we will let you know when we anticipate being able to provide the products to you. If our supply of the products is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any products you have paid for but not received. To the extent permitted by the applicable law, we cannot be held responsible for any reasonable or unavoidable delay of delivery or any delay as a result of your actions or inaction.

Delivery will be to the address specified in your order. We will not be responsible for supplying the products late or not supplying any part of them if this is caused by you giving us incorrect delivery information. If no one is available at the address at the time of delivery, the products will be retained by the delivery company for a reasonable period of time and then returned to us. If products are returned to us by the delivery company, we will issue you with a refund for the products but reserve the right to retain any costs incurred in arranging for the delivery and return of the product.

If after a failed delivery to you, you do not re-arrange delivery or collect the products from a delivery depot we will contact you for further instructions and may charge you for storage costs and any further delivery costs. If, despite our reasonable efforts, we are unable to contact you or re-arrange delivery or collection within 14 days, we may end the efforts. 

Prior to taking delivery of the products, you will need to pay the delivery company any applicable import taxes and duties which have been paid on your behalf. If you fail to pay applicable duties or taxes then the delivery company may hold on to your products until the duties and taxes have been paid.

We will not dispatch any products and all products will remain our property until we have received payment in full for those products. A product will be your responsibility from the time we deliver the product to the address you gave us.


OUR LIABILITY TO YOU

If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process.

We will use reasonable skill and care in fulfilling any order placed by you which is accepted by us. However, we exclude, subject to the following sentence, all other representations, warranties, conditions and terms express or implied by statute, common law or otherwise to the fullest extent permitted by law. We do not exclude or limit in any way our liability to you where it would be unlawful to do so.

We only supply the products for domestic and private use. If you use the products for any commercial, business or re-sale purpose we will not be liable for any special, indirect, incidental, consequential or economic loss or for loss of profits or revenues howsoever caused arising in connection with any order placed by you.

We will not be liable to you where we breach these terms due to any cause that is beyond our reasonable control. This clause does not affect your legal rights as a consumer.



PRIVACY POLICY

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, email address and phone number, necessary for our product’s delivery to you. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. With your permission, we may send you emails about our store, new products and other updates.


COLLECTING YOUR DATA

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

If you change your mind, You may freely and at any time exercise all of your rights pursuant to art. 15 of the GDPR, or receive assistance and explanations on how to provide your consent or selective refusal, by sending an email to [email protected]

However, we may disclose your personal information if we are required by law to do so or if you violate our ‘TERMS OF USE’. 


PAYMENT RELATED DATA

If you choose a direct payment gateway to complete your purchase, our website's payment provider stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


THIRD PARTY LINKS

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by our website’s TERMS OF USE, TERMS OF SALE or PRIVACY POLICY.

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


COOKIES

Besides FUNCTIONAL COOKIES, that are necessary for a smooth browsing experience on our website, you are able to allow us use ANALYTICAL and MARKETING COOKIES.

The ANALYTICAL COOKIES are from Google Analytics and help us learn about who visits our site and what pages are being looked at.

While MARKETING COOKIES are aimed at creating user-related profiles to send commercial messages that meet the preferences shown during the visit, or to improve your navigation experience: while you navigate on our website, these cookies are useful for showing you products of interest to you or which are similar to those you have viewed.

Third party cookies are those that have been sent by our trusted third party companies. These cookies allow you to be provided with our commercial offering on other affiliated websites (retargeting).

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Your browser can be set to send a notification when a cookie is activated. This allows you to deny use of this cookie or to delete the cookie at the end of your visit.

Feel free to indicate your preferences .


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.




If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, don't hesitate to contact us.